Frequently asked questions
Everything you want to know about Dubai home maintenance
The questions Dubai residents, owners and landlords ask us most — about AC repair, plumbing, electrical and handyman work, pricing, service areas and annual maintenance contracts. Can't find your answer? Just call or WhatsApp.
Yes. Cooling failures are urgent in Dubai's heat, so AC repair is treated as a priority. Call or WhatsApp early in the day and we aim to get a technician to you the same day across most of Dubai, including evenings and weekends where needed. For the fastest slot, contact us as early as possible.
Always. You receive an upfront quote to approve before any work begins, so the price you agree is the price you pay. No vague “we'll see when we open it up” and no surprise add-ons after the job is complete.
We cover the main communities from the Marina and Palm across to Downtown, Business Bay, Dubai Hills, Arabian Ranches, JVC, Al Barsha, Mirdif, Deira and Dubai Creek Harbour. If your building isn't listed, ask us — we most likely still cover it. See the full list on our service areas.
Yes. Our annual maintenance contracts (AMC) bundle scheduled AC servicing, plumbing and electrical checks, allocated handyman hours and priority response into one predictable yearly plan. They're ideal for villa and apartment owners and landlords who'd rather prevent breakdowns than chase emergency repairs. See AMC details.
Yes, we work with all three. Residents get one-call fixes without juggling contractors; owners protect their assets with proper maintenance and full annual cover; landlords and property managers get a single accountable contractor for whole buildings and portfolios, with consolidated reporting.
Call 050 168 5444 or send a WhatsApp message describing the problem, the room and the urgency. Before arrival, clear access to the affected unit or area if you safely can, and note any error codes or symptoms. We confirm a time window and bring the tools and common parts needed for the job.
Yes. Our AC technicians service and repair split units and central systems in apartments, villas and offices — including cooling faults, full cleaning, gas top-up, drainage and leak fixes, thermostat and sensor issues, and seasonal servicing.
Cost depends on the trade, the part and the job. Rather than quote blind, we assess the issue and give you an upfront price to approve before any work starts, so you always know the cost in advance. There's no obligation in asking us to take a look.
We operate seven days a week, 8:00am to 9:00pm, including weekends — when most breakdowns seem to happen. For genuine emergencies such as a major leak, no cooling or an electrical safety issue, call or WhatsApp and mark it urgent, and we prioritise it.
Most service requests across Dubai receive a same-day response. For emergencies — burst pipes, complete AC failure, or electrical safety faults — contact us as early as possible and flag the urgency so we can prioritise dispatch to your area.
Yes. Because all the trades sit under one roof, we can combine maintenance, painting, appliance repair and cleaning into a single coordinated project — ideal for move-in, move-out, handover or a full property refresh. One team, one schedule, one accountable point of contact.
Both. Alongside AC, plumbing, electrical, painting and handyman work, we offer pest control and deep / move-in / move-out cleaning, including AC duct cleaning. One team can cover the full care of your property. See all services.
Still have a question? We're happy to help — no obligation.